TERMS OF SERVICE

TERMS AND CONDITIONS

  1. The content on this website is provided by Strategic Ninjas Pty Ltd (Our Company) for the purpose of providing our goods and services to you. If you access or use any part of this website, social media or obtain our goods or services to you, you agree to be bound by these terms.
  2. Our Company strives to ensure that the content on this website is accurate and up-to-date but does not represent or guarantee that the content on this website or on any linked website is accurate, reliable, current, complete, suitable or available.
  3. You should independently evaluate and verify the accuracy, reliability, currency and completeness of any information provided by us, and its suitability for your circumstances, before you rely on it.
  4. You should also obtain independent professional advice that is tailored to your particular circumstances if you have concerns about any of the content on this website.
  5. The content on this website is general. It should not be treated as legal, financial or other professional advice.
  6. You may have rights under consumer protection legislation that applies to you, e.g. the Australian Consumer Law, which cannot be excluded, limited or modified by these terms.
  7. To the maximum extent permitted by law, Our Company Strategic Ninjas Pty Ltd, our directors, employees, consultants, shareholders, agents and other representatives:
  • exclude liability for any loss, however caused (including by negligence), relating to or arising directly or indirectly from using or relying on any content on this website or the provision of our goods and services to you, and/or from any inability to use the content, any delay in accessing this website or any inability to access this website; and
  • exclude liability (including any liability for negligence) for any inaccuracy, unreliability, lack of currency, incompleteness, unsuitability and/or unavailability of the content or relating to the provision of our goods and services to you.
  1. This exclusion of liability includes, but is not limited to, compensatory damages, direct loss, consequential or indirect loss, loss of data, corruption of data, loss of programs, loss of income, loss of profit, loss of anticipated savings, loss of use, loss of financial opportunity, loss of business, loss of reputation, loss of property, damage to property and third-party claims.
  2. You access this website at your own risk.
  3. Our Company Strategic Ninjas Pty Ltd strives to keep this website available and functioning properly. However, it is possible that your ability to access this website may be interrupted or delayed, or that your device becomes exposed to viruses, malware, interception or other interference.
  4. We recommend that you use up-to-date antivirus and security software that is appropriate for your device, to ensure that communications between it and this website does not expose it to any damaging interference.
  5. We do not accept responsibility for any interference or loss to your device which arises in relation to your use of this website or any linked website.
  6. This website contains links to other websites. Our Company does not control these other websites and is not responsible for their content. The links do not constitute approval of the content on those websites, or any related organisation, person, good, service or application.
  7. Our Company cannot guarantee that these links will always work and cannot control whether the other websites are available. Our Company does not represent that content on any other websites is reliable or free from malware, defects or infringements of intellectual property rights. We do not authorise any infringement of intellectual property rights by providing these links.
  8. Strategic Ninjas Pty Ltd reserves the right to change or delete this website and the content on this website, to discontinue any goods or services offered through this website, and to discontinue your access to this website, at any time without obligation to notify anyone, in our sole and absolute discretion.
  9. Strategic Ninjas Pty Ltd holds the common law rights to the trademarks used on this site. Except as specifically set out in these terms, you are not permitted to use any trade marks, logos, brands, trade names which are displayed on this website.
  10. Our Company owns the copyright in the content on this website (including, but not limited to, text, photographs, images, audio, video, code and software), unless it is expressly attributed to a third party.
  11. If you wish to link to this website, please ask us first by using the contact information on this website.
  12. There may be errors in the information about goods or services on this website including outdated information or typographical, programming and other errors relating to the price, image, description, details or availability of the goods or services, or relating to promotional offers, delivery or returns. If there is an error, Our Company has the right to refuse to sell the goods or services, and to correct the error. If we decline your order, we will fully refund you.
  13. You may have consumer rights under legislation that applies to you, which cannot be excluded, limited or modified by these terms.
  14. To the maximum extent permitted by law, Our Company excludes all other conditions and warranties implied by law or custom.
  15. These terms may be amended from time to time.
  16. Any amendments will be effective immediately once the amended terms are published on this website.
  17. Your continued access to or use of this website will constitute your acceptance of the amended terms.
  18. If any of these terms offends any law applicable to it in a jurisdiction and is as a consequence illegal, invalid or unenforceable in that jurisdiction then:
  • where the offending term can be read down so as to give it a valid and enforceable operation of a partial nature it must be read down to the extent necessary to achieve that result; and
  • in any other case the offending term must be severed from the other terms for that jurisdiction in which event the remaining terms operate as if the severed term had not been included.

Creating an account

  1. To place orders and access some features of the Site, you may need to register an account. This means you will have to give us accurate information, including your name, your business name, address, a valid email address and telephone number, and you must be at least 18 years old. You warrant that any information you provide during the account setup process is correct at the time you provide the information and that you will update information should there be any changes. You will remain solely responsible for the activity that occurs on your account (including orders placed on your account), so keep your account password secure.
  2. We reserve the right to suspend or cancel your account at any time, at our sole discretion, if you breach any provision of the Terms or applicable law or where your conduct impacts our reputation.

Digital Products

  1. Where you download or purchase our Digital Products, you are granted a non-exclusive, non-transferable, limited licence to access and use the Digital Products for your own personal use. You may not assign or transfer the Digital Products to any other person without our express written consent. We reserve the right to refuse to provide the products to you at any time for any reason.
  2. After payment for your Digital Product has been confirmed, you will have the option to download it and all responsibility for maintaining the downloaded copy is transferred to you. We will not be responsible for any issues with the Digital Product after it has been downloaded.
  3. Except as otherwise expressly stated, you have no right to modify, edit, copy, reproduce, create derivative works of, reverse engineer, alter, sell, create derivative works of, enhance or in any way exploit any of the Digital Products in any manner whatsoever except as authorised by us.
  4. Refunds for digital products
  5. Due to the nature of Digital Products, any orders received and processed have a strict no refund policy. Where the incorrect Digital Product is sent to you, or where the link provided to download the Digital Product is not working, we will send the correct Digital Product or a revised download link at no extra cost.

Prices and payment

  1. All prices are in either US Dollars (USD) or Australian Dollars (AUD). When charged in AUD prices are inclusive of any Australian Goods and Services Tax (GST) (as applicable). The prices indicated on the Site may change at any time without advance notice to you. Purchases will be charged at the price in force at the time your order is validated.
  2. We reserve the right at any time to modify or discontinue the product or service without notice at any time. We shall not be liable to you, or to a third party, for any modification, price change, suspension or discontinuance of the product or service.
  3. We may from time to time provide discounted products and/or services. You may only use one discount code with each purchase. We reserve the right to reject or cancel any orders where you add more than one discount code. We allow you to use discount codes strictly on the terms and conditions upon which they were issued which, amongst other things, may include terms relating to your eligibility to use them and a maximum order value. Discount codes and/or vouchers cannot be used in conjunction with any other offer or promotion.
  4. We offer the option to pay for our products and/or services by credit card or such other method of payment as indicated on our Site. You acknowledge and agree to make timely and full payments to us for the products and/or services purchased. Where you use a credit card, you warrant that you have the necessary rights and authority to use that credit card. You authorise us to automatically charge the credit card on file for any and all payment balances owed and agree to keep all billing information current at all times. Where you fail to make payment or payment is declined for any reason, we may revoke your access to our products or services.

Cancellations

  1. We reserve the right to postpone or cancel the Services, or reschedule them at a mutually convenient time, for any reason. If the Services have been cancelled by us and not rescheduled, we will refund the fees paid for the cancelled portion of the Services.
  2. Should you need to cancel any part of our services for any reason, or you wish to reschedule the services, but we are unavailable on the new date, you acknowledge that you will be liable for an additional fee.
  3. When you cancel the Services, you must notify us via our nominated email address 14 days prior to Your scheduled appointment. If at least 14 days’ written notice is not provided, you will not be entitled to a refund and may incur a cancellation fee. You may also be unable to reschedule the Services.
  4. If you have cancelled the Services and provided the requisite notice, you can either suspend the Services for a maximum of 3 months; or obtain a refund on the Services that are yet to be used, which may incur a Cancellation Fee.
  5. You acknowledge that we are not responsible for any breach of a third-party contract or any supplier contract to the services, including to the extent that this means the services may not proceed.
  6. Where a Force Majeure event necessitates that any part of our services be cancelled or postponed, you acknowledge that we will not be responsible for any loss or damage incurred as a result.

Refunds for services

  1. You will only be entitled to a refund at our sole discretion or where we determine that we are unable to perform the services for any reason. You acknowledge that you do not obtain the right to a refund where you have changed your mind, or you insist on our services being performed in a way that is against our advice.
  2. Where you have paid a deposit for our services, you acknowledge that this payment is non-refundable and non-transferable regardless of whether the services go ahead.
  3. Refunds in lieu of money (such as credit for other services) may be offered to you at our sole discretion.
  4. Electronic communications and electronic signatures
  5. You acknowledge and agree that you will be bound by any affirmation, acceptance or agreement that is transmitted through our Site, including but not limited to any consent you provide to receive communications from us. You further acknowledge and agree that when you click on or tick “I agree”, “I consent”, or other similarly worded click or tick options by electronic means, using an electronic device such as your mobile phone, tablet, desktop, laptop or any other device capable of allowing you to click or tick, your agreement and/or consent will be legally binding and enforceable and will be deemed to be as effective as if you had written your signature by hand.

Information and advice

  1. Our Site contains content, including digital products, blog articles, and other information, that is of a general informational nature only. This information is not intended to constitute or replace professional advice for individual or specific situations. We do not purport to be legal or financial advisors or any other type of licensed professional and cannot be held liable for any reliance on the information we provide, either on our Site or through our products and/or services.
  2. We do not accept responsibility for determining whether our products and/or services are appropriate for you. We reserve the right to deny service and refund the cost of that product and/or service for any reason, including where we believe that the product and/or service would be dangerous or not appropriate for you, or we believe that further professional advice should be sought.
  3. Any reference to other products or services, programs, courses, processes or other information appearing on our Site does not constitute or imply our endorsement, sponsorship or recommendation in any way.
  4. The laws of Australia and New South Wales apply to these terms, and the parties submit to the exclusive jurisdiction of the courts of New South Wales in Australia.